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Terms & Conditions

Broken String Tennis – Terms and Conditions

Welcome to Broken String Tennis. By accessing or using our website, services, or purchasing our products, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. General Terms

  • You must be at least 18 years old, or have permission from a parent or legal guardian to use this site.

  • We reserve the right to update these terms at any time. Continued use of the site after updates means you accept the new terms.

2. Products and Services

  • All products are subject to availability and may be discontinued at any time without notice.

  • We strive for accuracy in product descriptions, but slight variations (such as color or details) may occur due to display settings or manufacturing differences.

  • We reserve the right to limit purchase quantities per customer or household.

3. Orders and Payments

  • All prices are listed in U.S. dollars (unless otherwise stated) and include applicable taxes where required.

  • Payment must be made using the methods listed at checkout.

  • Orders may be canceled if payment fails or if suspicious activity is detected.

4. Shipping and Delivery

  • Estimated shipping times are provided during checkout, but delays may occur due to external factors such as courier issues, weather or customs processing.

  • We are not liable for lost or delayed shipments once the order has been handed off to the carrier.

5. Returns and Refunds

  • Returns are accepted according to our Returns Policy.

  • Returned items must be unworn, unused, and in original condition with all tags attached.

  • Refunds are issued to the original payment method after inspection of the returned items.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

6. Privacy Policy

  • Your personal information is collected, processed, and protected in accordance with our Privacy Policy.

  • By using this website, you consent to the practices outlined in that policy.

7. Contact Us

If you have any questions or concerns, you can reach us at:

Email: info@brokenstringtennis.com